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CHINATOWN > ROYAL PEACOCK HOTEL
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GETTING HERE:
To get to this boutique hotel on MRT, disembark at either NE3/EW16 Outram Park Station or NE4 Chinatown Station. Then walk along New Bridge Road until you find the entry into Kreta Ayer Road. Walk a few meters then turn right into Keong Saik Street where the hotel is located. Also accessible by CityBuzz on route C2-#6 (Kreta Ayer).

DESCRIPTION:
The Royal Peacock boasts close to 80 rooms spanning across 10 units of pre-war shop houses on Keong Saik Street. While Singapore does offer a variety of lodging options throughout the city state, nothing beats staying in an old-world establishment proudly hugged by modern amenities. When I first saw the boutique hotel's photos online, I immediately decided this is the place for me to stay for 2 nights during my visit.

The pre-war exterior is painted in creamy white while its many windows are painted with luxurious-looking maroon color. Inside my room, red color is the order of the day. The brightly painted cherry-red wall is well matched by extensive usage of wooden furniture and decorations. Nonetheless, I did find the room was too small for the price I paid i.e.: about SGD120 per night. The bathroom was also too narrow for my liking. The non-satellite TV channel selection was decent with regular local stations plus 1-2 receptions from neighboring Malaysia. Broadband access comes free in each room. Just plug the available LAN cable to your laptop and you're ready to go. I did find this helpful because I could surf for information on local buses and MRT services prior to my daily travel around Singapore.

The lobby is nothing special although the hotel seemed to try hard with not-so-antique furniture and wall features. There is an in-house café where buffet breakfast is served every morning. Buffet spread was hardly the right word to use during my stay because the offering ran out quickly much to everyone's chagrin. I had a feeling the hotel was severely understaffed during this long holiday break.

While my overall experience with The Royal Peacock is satisfactory, there are a few things that could be improved. The bathroom is one of them, and the F&B service is another. My main dissatisfaction though was with one particular front desk personnel who was of no help to me when I enquired about parking arrangement. I could make do with the fact that the hotel does not provide parking for patrons (not many hotels in Singapore do), but the least she can do was to advise me on the most suitable place to park my car (read: cheap or even free). The answer I got from here was none too soothing especially when the clock was ticking with my car illegitimately parked outside and could be summoned or towed anytime soon. I understand that she may use Singapore's ultra-efficient bus and MRT services to get to work, but when she's working with driving-in customer, the least she could do is to be in the know and advice us accordingly!

Naturally, I found a cheap parking spot near Kreta Ayer Community Club after wasted some 2 hours and SDG10-worth of parking coupons.

MY VERDICT:
Great architectural endeavor, yet a tad loose on customer service segments. Room was too small and came with a rather premium rate. Good location to major attractions in Singapore and served extensively by public transportation.

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